About Us

MyMBS Networks is the UK's #1 Online Music Network, originating & operating in Greater Manchester, England. MyMBS Networks resides within the music industry, promoting new music from huge names along some unfamiliar artists, djs & producers. For the purpose of The General Data Protection Regulation (GDPR), MyMBS Networks may be both a data controller and data processor of personal data. You may contact us if you have any queries relating to our Privacy Policy.

What Information We Collect

MyMBS Networks collects personal data when you fill in forms on our site, this includes information provided at the time of registering an account, contacting us via one of the options on our contact us page as well as comminicating with us on social media (E.g. Twitch, Twitter, YouTube etc.). If you contact us by letter or email, records of the correspondence may be kept & telephone conversations may be be recorded for training purposes.

MyMBS Networks also collects technical data when you visit any page on our site, this may include the pages you have accessed, browser type, IP address (and information such as country code from it), domain names & operating system. This information is used for marketing and security purposes only.

In the circumstances where we are acting as a data processor, we shall only act on the instructions of the account holder as the data controller.

How We Use Personal Data

For clear transparency & avoidance of doubt, MyMBS Networks will never share nor sell your personal data with anyone without the account holders consent. MyMBS Networks uses your personal data for the purpose of creating your account with us, to handle any enquiries you may have when contacting us, to ensure that content from our site is presented in the most effective manner for you and for your computer, to carry out our obligations arising from any contracts entered-into between you and us, to allow you to participate in interactive features of our site, when you choose to do so, to notify you about changes to our service and/or features & to carry out marketing and statistical analysis.

Where We Store Personal Data

The personal data that we collect from you will be stored on our servers inside the European Economic Area (“EEA”) and can only be accessed by authorised personnel. Backups of our site, databases & infrastucture are also stored on our servers inside the EEA and can only be accessed by authorised personnel.

Data retention

We only keep your personal data for as long as we need it to fulfil the purposes for which we have initially collected it. unless otherwise required by law. We will retain and use information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements as follows:

• Log files are rotated every 12 weeks. However, anonymised data may be kept for longer.

MyMBS Networks infrastructure backups are kept for 12 months. regular site & database backups are kept for up to 30 days.

In the rare event that MyMBS Networks requires to restore a backup containing personal data post-deletion, we will make every reasonable effort to ensure data that has been forgotten is not inadvertently restored and ensure all traces of data are removed within a maximum period of 180 days unless additional retention obligations apply.

Your Rights

Unless subject to an exemption under the GDPR, you have the following rights with respect to your personal data: -

• The right to request a copy of your personal data which we hold about you.
• The right to request that we correct any personal data if it is found to be inaccurate or out of date. You can view & edit your personal data through the MyMBS Networks "Edit My Details" page once logged into your account. If you would like your data be deleted, please do get in touch with us & we will remove your data from our system/servers.
• The right to object to our use of your personal data and request your personal data is erased where it is no longer necessary for us to retain such data. This is known as your right to be forgotten. Please note that there may be legal reasons as to why we will need to keep your data, but please do inform us if you think we are retaining or using your personal data incorrectly.
• You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by following the Unsubscribe link at the bottom of any emails we send or contacting our "Account Enquiries" team using an option on our contact us page.
• The right to lodge a complaint with the Information Commissioners Office. Please see https://ico.org.uk/concerns/ for further information.

Who We Share Your Information With

By entering into this agreement, you agree to the processing of data by the third parties listed below. When we introduce any new, or change any existing third-party agreements, we will ensure this policy is updated at least 30 days before the new third party processes any data.

• Google (including Adwords, Google Analytics, Youtube, Drive, Data Studio & Google My Business) for the purpose of Site analytics, targeting and exclusion from PPC advertising, purchasing data & reporting on anonymised data.
• Facebook (including Instagram) for the purpose of targeting and exclusion from PPC advertising & purchasing data.
• Twitter for the purpose of targeting and exclusion from PPC advertising
• Mailchimp for the purpose of sending email and email analytics.

Automatic Decision Making

For complete transparency & avoidance of doubt, this information never leaves our network. We may use the information provided by you to perform automatic decisions about the interactive features you can use, what parts of the site you can access & what services will be available to you.

Data Breaches

In the event of a data breach, the affected individuals will be contacted within the timescales specified in the GDPR, it will be reported to the Information Commissioner, and a full report - highlighting any risks - will be provided.

How We Use Cookies

We may obtain information about your general Internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better and more personalised service. They enable us: -

• To estimate our audience size and usage pattern;
• To store information about your preferences, and so allow us to customise our site according to your individual interests;
• To speed up your searches;
• To recognise you when you return to our site.
• Remarketing - For example, once you have visited our website you may see MyMBS Networks adverts to remind you of our products. We also use cookies to exclude existing customers from seeing our adverts.

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.

Third Party Links

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers, affiliates or for general information purposes (e.g. links to social media accounts, stream/download links etc.). If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Changes To This Policy

We keep our privacy policy under regular review and we will place any updates on this web page.

How To Contact Us

Please do get in touch with us if you have any questions about our privacy policy or would like a copy of the information we hold about you using the correct contact method posted on our contact us page.